Premium protection for lost, damaged or stolen shipments.

Safeguard Your Online Shipments with Astrixify

Never worry about lost, stolen or damaged packages

The Process

Shop online with confidence! Don’t overthink it and certainly don’t avoid it simply because you had Claims a package that was porch pirated, or because your last packed showed up in pieces. Get what you want and then some, just be sure to Add astrixify Shipping Protection at Checkout and you have nothing to worry about.

Checkout

Shipping

Claims

Resolutions

Frequently Asked Questions

Astrixify offers the ability to add shipping protection to your orders. Astrixify offers additional protection on shipments that are lost, damaged, or stolen. From the warehouse doors to your customers hands, it’s covered. 

Get that extra peace of mind

If a problem does occur (which occasionally it does!) filing a claim is a breeze. Our one-click claims process with instant approvals alleviates headaches and gives you one less thing to worry about. We’re all about improving your experience!

Please provide your customers with a link to https://www.astrixify.com. once there, customers can submit a claim and we’ll handle everything from there.

 Any issue must be filed within 15 days from the date it was marked as delivered. 

Once you’ve placed an order, we’ll send you out an email that contains your astrixify ID in it.

Astrixify covers your product from the moment it leaves our warehouse until it arrives at your door. If the package is lost, stolen, or damaged in transit, Astrixify will cover the cost of replacement or repair. Once the product has arrived at its destination, however, coverage ends.

You can access your Astrixify refund through PayPal.

To do this, you’ll need to login to your PayPal account and click on the “My Money” tab in the upper right-hand corner of the page. Once there, click on “History” and then scroll down until you see “Refunds”. Click on that link and it will bring up a list of all refunds made to your account. You can then click on the “View Refund” button next to the refund you wish to view.

You should now be able to see details about your refund including how much money was refunded as well as what type of product or service it was related to.

We work with the largest ecommerce plateform